Workplace Mediation Sydney

Specialist Support for Employers & Teams

Structured workplace mediation and workplace conflict resolution for employers and HR teams, delivered in-person in Sydney or online across Australia.

Online Workplace Mediation

Difficult Conversations

When workplace mediation is most effective

Workplace mediation is most effective where concerns have been raised informally and conflict between employees is escalating before a formal complaint is made, or after a formal complaint process has concluded and outcomes have been determined.

In these situations, mediation supports employees to rebuild working relationships and provides a structured way forward to support a sustainable return to work. This includes supporting parties involved in a workers compensation claim at any stage, where mediation can assist with communication, reintegration and practical next steps. Mediation works best when not intermingled with formal complaint or investigation processes.

Types of workplace conflict we help resolve

We support HR teams and employers to resolve a wide range of workplace conflict through structured, impartial mediation — particularly where issues are escalating and early intervention can prevent further harm.

Escalating conflict between employees or colleagues
Communication breakdowns within teams
Difficult workplace conversations impacting performance or conduct
Return to work and reintegration challenges
Workplace conflict arising in the context of a workers compensation claim
Ongoing interpersonal issues affecting team morale and productivity

Workplace mediation services

Your Mediation provides specialist workplace mediation and workplace conflict resolution services for organisations seeking to address issues early, reduce risk, and support effective working relationships. Our workplace mediation in Sydney are delivered in-person and online across Australia.

Workplace mediation

Structured, impartial mediation to resolve escalating conflict between employees or teams, where concerns have been raised informally or following the completion of a formal complaint process.

Online mediation (Australia-wide)

Confidential online workplace mediation supporting organisations across Australia to address workplace conflict efficiently and without the need for in-person attendance.

Return to work and workers compensation mediation

Mediation supporting communication, reintegration, and practical next steps for employees and employers navigating return to work arrangements, including where a workers compensation claim is involved.

How workplace mediation works

Our workplace mediation process is structured, impartial, and designed to support early resolution of conflict while maintaining procedural fairness and confidentiality.

Our steps are as follows:

Initial enquiry and suitability check – A confidential discussion with HR or the employer to understand the situation and confirm that mediation is appropriate.
Pre-mediation preparation – Individual preparation with each participant to clarify issues, expectations, and readiness to engage constructively.
Mediation session – A facilitated conversation focused on addressing issues, improving communication and identifying workable outcomes. This includes agreement on clear, practical next steps to support improved working relationships and, where relevant, a safe and sustainable return to work.

Support with difficult workplace conversations

Not every workplace issue requires mediation at the outset. We also support employers and business owners to prepare for and navigate difficult workplace conversations through a distinct difficult conversations service, including conflict management coaching if beneficial. This early, practical support can assist in addressing issues before they escalate, while remaining mindful of risk and organisational objective.

Learn more about support with difficult workplace conversations.

What clients say

"...Phyllis' guidance enabled further insight....professional, experienced and knowledgeable."