our Values
happiness
Find joy in our work as much as we can.
authenticity
Work authentically, being true to who we are and accepting of others' as individuals.
trust
Build trust with our clients and support them to build trust within their organisations.
meet the team
PHYLLIS PETERSON
AMDRAS Accredited Mediator, Lawyer
Since becoming a nationally accredited mediator in 2017, Phyllis has focused on delivering tailored mediation and support services to help organisations and employees identify and address workplace issues early—aiming to prevent escalation wherever possible.
She has particular expertise in mediating interpersonal conflicts in the workplace, especially during return-to-work processes following complaints, investigations, or workers compensation claims.
Recognising the personal and financial toll workplace disputes can have on organisations, individuals, and their families, Phyllis has expanded services to include conducting conversations on behalf of employers—particularly those that may be sensitive, complex, or better managed by a third party.
With decades of experience in negotiation and dispute resolution, Phyllis has acted in matters before the Local, District, and Supreme Courts of NSW, the Federal Circuit Court, and Fair Work Australia. As a lawyer, she has represented a diverse range of clients including both employers and employees. Phyllis is a member of the Resolution Institute and the Australian Human Resources Institute.
She has particular expertise in mediating interpersonal conflicts in the workplace, especially during return-to-work processes following complaints, investigations, or workers compensation claims.
Recognising the personal and financial toll workplace disputes can have on organisations, individuals, and their families, Phyllis has expanded services to include conducting conversations on behalf of employers—particularly those that may be sensitive, complex, or better managed by a third party.
With decades of experience in negotiation and dispute resolution, Phyllis has acted in matters before the Local, District, and Supreme Courts of NSW, the Federal Circuit Court, and Fair Work Australia. As a lawyer, she has represented a diverse range of clients including both employers and employees. Phyllis is a member of the Resolution Institute and the Australian Human Resources Institute.
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Nickola Jeffreys
BA Psych, MASRC, Mediator
With over twenty years’ experience in the occupational rehabilitation sector, working in a broad range of corporate psychology, mental health and psychological assessment and management roles, Nickola has assisted hundreds of people to successfully return to work.
During this time Nickola has worked with individuals suffering from a range of physical and mental health conditions and has been involved in psychological assessments, counselling, case management, vocational assessments/retraining, medico-legal assessments and earning capacity assessments. In addition to consulting in the mental health field to a wide range of organisations in the corporate, government and tertiary sectors, Nickola has worked within the NSW Workers Compensation, CTP and Comcare schemes.
Nickola is an expert in the area of mediation and workplace conflict training and as a coach and trainer, specialises in corporate health and wellbeing.
Nickola has a BA degree in Psychology and is a member of the Australian Society of Rehabilitation Counsellors, the Careers Practitioner’s Association, and is an accredited mediator through the Australian Disputes Centre.
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jasmine sliger
BA (psych), MA (Clinical Psych), MAPS, MAIM, MAICD, AMDRAS
Jasmine is a mediator, accredited under the National Mediation Accreditation Standards System, the nation’s leading accreditation authority for mediators. Jasmine is multi-lingual, a cross-cultural psychologist and a inter-cultural specialist with a background in organisational development, human resources and clinical psychology. She is often called on to speak at business events and has made frequent media appearances. For over 30 years, her organisational projects, executive counselling and coaching programs have produced outstanding results. She is a member of the Australian Psychological Society and a member of both the Organisational and Counselling Colleges.